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CUSTOMER SUPPORT

Step 7:

 U.S. DISTRIBUTOR LLC is here, 100% focussed to help your business grow and succeed.

Our customer support aims to bridge the divide created by the physical separation of you and your inventory. Our customer support team is on-site and dedicated to making outsourced logistics scale well for your eCommerce business, online store or your growing business as you grow.

Wherever possible we provide your eCommerce business with self-serve online access to the important information you need including:

  • Online shipment tracking
  • Order processing status
  • Inventory on hand reporting
  • Receipt processing status

U.S. Distributor LLC offers an email & phone call request ticketing system for special requests or access to specialised information that’s not published in your eCommerce online portal.

Our customer support team can liaise directly with the warehouse, IT, or management team to help you access all the information you need to build a successful eCommerce business.